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TIME DATE NEWS RELEASE
 5:10 PM  TUE JUL 9 Owner Occupied Homes
For re-occupancy, you must have (where required) a new hot water heater installed and ready for connection and all non-permit required items on your compliance list ready for inspection. For initial occupancy, a furnace is not necessary. If you need your electricity and/or gas reconnected, please call 403-502-8900. If you would like an Alberta Health Services Inspection, please call 403-502-8205

Rental Properties
For re-occupancy, you must have (where required) a new hot water heater installed and ready for connection and all non-permit required items on your compliance list ready for inspection. For initial occupancy, a furnace is not necessary. If you need your electricity and/or gas reconnected, please call 403-502-8900. An Alberta Health Services Inspection must also be completed for re-occupancy, please call 403-502-8205.
 4:15 PM  MON JUL 8  BFI Bins in Flood Affected areas

BFI bins continue to be available for use by residents and businesses in flood affected areas.

Small BFI bins are emptied twice a day (morning and late afternoon) Monday thru Friday and once a day Saturday.
Large BFI bins are emptied once later each day Monday thru Saturday.

BFI continues to work extended hours including Saturdays for Emergency Purposes. Alberta Transportation rules do not permit the drivers to work the number of hours that would include Sunday pick up and drop off.

If you have any questions or needs in terms of large loads, please contact BFI directly at 403-527-1942. Do not contact City Environmental Utilities or Solid Waste.


NO TIPPING FEES EXTENDED until July 24, 2013

Residents will NOT be charged tipping fees for the disposal of flood damaged goods including sand bags at the City’s Landfill.

Landfill staff will have a form for address and signature from the resident or contractor. Landfill staff will record the weight dropped off on the form.

1) No charge for residents self-hauling sandbags or personal flood related damaged goods.
2) No charge for contractors hauling on behalf of the resident’s sandbags or personal flood related damaged goods. No refrigerators or freezers.
10:20 AM  MON JUL 8 The Alberta government is providing disaster financial assistance for Albertans with property damage caused by unprecedented flooding in June 2013.

Registration
July 11 to 14, 2013
8 am to 8 pm
Helen Beny Gibson Lounge, City Hall
580-1st St. SE
Medicine Hat

Eligible dates of loss
June 19, 2013 to June 25, 2013

Application deadline
No deadline has been set for applications

How to apply
Follow all instructions of local authorities.
Call your insurance company to report the loss.
Start your clean-up, take pictures, keep track of the hours you spend cleaning, keep receipts for rentals.
Apply in person for funding at the Disaster Recovery Program registration centre

When you go to the registration centre, please bring:
government-issued photo ID
list of damaged property with estimated measurements of square footage of your home
photos of damaged property, time spent on clean up and any receipts. Bring these if available
an alternate mailing address if you are not living in your primary residence
only if available, a letter from your insurance company confirming losses are uninsurable, a property tax assessment, and photos and lists of damaged property
If you are a homeowner, bringing your 2013 property tax assessment will help speed up the process.

Visit the registration centre in person. If you're unable to apply in person, there will be more than one opportunity to apply in the coming weeks and months.
6:00 PM  FRI JUL 5

The State of Local Emergency (SOLE) for the City of Medicine Hat expired at 1 p.m. today, July 5, 2013.
Recovery work in affected areas will continue as long as necessary.

 

4:10 PM                 FRI JUL 5

Vac Truck Clarification
If you have water in your basement (>25-mm, or the height of your toe on rubber boots), then the City will hire a vacuum truck to remove the standing water so a proper inspection can be done and the insurance agent can properly investigate the damage.

If there is no standing water, then it is assumed that inspections can occur and the cleanup process can begin. If a house requires clean up of silt and mud (or sewage) only, then they are to hire their own vacuum truck.

 

4:05 PM   FRI JUL 5 Flood Recovery Information Centre
As of 8 pm on Friday July 5, the number will be changed to 403 502 8900.
If you are needing your electricity reconnected, please call 581- 8402 and leave a message.
If you are needing your gas to be reconnected, please call 581-8403 and leave a message.
If you need a re-inspection by Public Health, please call 403-502-8205
4:25  PM   THU JUL 4 Message from the EOC
Sustainable Resources is currently testing the South Saskatchewan River for E. Coli and related bacteria. Until test results are known and shared with the public, please stay out the river. Do not let your pets in the river.
1:24   PM  THU JUL 4 The South Saskatchewan River remains closed except for emergency vehicles and inspection crews.
11:11 AM WED JUL 3 Province Announces Medicine Hat Debit Cards
Click here for details.

8:40 PM                TUE JUL 2 Building Permit Post Flood Info
Before you work on some restoration projects, please read this important information.

4:00 PM   TUE JUL 2  Reminder re: gas and electric service hookups
Those residents who have been cleared for their electric or gas service to be reconnected can contact the Gas Utility at 403.529.8190 or the Electric Utility at 403.529.8262. 

9:30 AM TUE JUL 2  Veiner Centre Closed
Residents are reminded that the Veiner Centre remains closed at this time due to damage from the flood.
 
8:30 PM SUN JUN 30

Next Steps

Recovery efforts in Medicine Hat will continue for some time and The City of Medicine Hat is committed to helping our residents get back in their homes and life back to normal.

 

Residents are encouraged to contact the Flood Recovery Center by phone at 403-525-2661 between 8 am and 8 pm for inspections or re-inspections as well as reconnections.

 

Residents will need to provide their property address as well as the name and phone number of the person submitting the request. Also identify if this is for an inspection, re-inspection or a reconnection of power, gas or both.

 

The Building Safety Codes department will start receiving this information from the Flood Recovery Center Tuesday morning and will continue to expedite the inspection process. Gas and Power Utilities will also be notified and dispatched accordingly.

 

The Flood Recovery Center line is scheduled to be open until July 12, but that will be extended if necessary.

 

6:00 PM SUN JUN 30

Flood Recovery Centre Closed for the Day
For residents requiring assistance, the Recovery Information Centre will be open from 8 am to 8 pm on Monday July 1, 2013. The phone number is 403-525-2661. If you need urgent assistance this evening, please call the Flood Information line at 403-502-8900.

 

4:48 PM               SUN JUN 30

EOC Flood Update June 30  4:50 PM
The Incident Command Post (MESA) located across from the Medicine Hat Police station will be demobilized as of 5 pm today and will not resume activity in the manner it has over the past many days.

The remarkable effort by our strike teams and Task Force inspection groups as well as other City staff and volunteers on site dealing with hundreds of people regarding their homes and businesses has resulted in the reduction of the number of re-inspections and hook-ups to the point where the Command Post is no longer required.

 
This operation would not have been successful without the outstanding co-operation of residents and business owners who worked with us by registering, waiting at their homes and reporting to the MESA location in such a positive and collaborative fashion. This is one of the many reasons Medicine Hat is an outstanding city.

 

The Emergency Operations Centre continues to monitor the situation and will meet at 9 am Tuesday morning to determine the status of the State of Local Emergency and report on the results of the many activities that have taken place over the past several days.

 

3:32 PM SUN  JUN 30

BFI Bins

Many BFI containers in flood affected areas are full. Unfortunately drivers will not be available to exchange the bins until tomorrow. Please be patient and do not drop debris outside the bins as this will slow down the process tomorrow.

 

10:00 AM       SUN JUN 30

Red Cross Cleaning Kits

The Red Cross will be delivering 500 flood clean up kits by 11 am to the MESA truck located across the street from the Police station on Maple Ave.

 

These kits contain three kinds of cleaners, masks, rubber gloves, a plastic bucket, mops, sponges and garbage bags.

 

For seniors and those without transportation, Search and Rescue teams will deliver. Please call the Flood Information line at 403-502-8900 to make arrangements for delivery.

 

7:20 PM SAT JUN

EOC Flood Update June 29, 2013 7:22 p.m.

The South Saskatchewan River is currently at 1160 cubic meters per second.

 

The Alberta Emergency Alert System has downgraded the South Saskatchewan River flow from a flood to a flood watch. We anticipate that will be downgraded further to a High Stream Advisory within the next 24 hours.

 

250 inspections were done today - an enormous effort in the heat by City of Medicine Hat staff, Fire Services, Police and residents who waited so patiently at Incident Command and at their homes. Alberta Health Services Mental Health was also on site and made a significant contribution.

 

Sunday from 8 a.m. to 5 p.m., residents will have another opportunity to arrange for inspections and hookups at Incident Command located across the street from the Police Station off Maple Ave. Look for the large white MESA Truck.

 

Remember to take pictures, save receipts and keep track of your hours.

 

BFI bins are filling up fast in affected areas. Please be patient, they will be emptied as soon as possible. Check around your neighborhood, there may other BFI bins that still have some room.

 

Samaritans Purse is here to offer assistance to those without insurance only.

Local church groups continue to organize to help as many as they can.

Mennonites will also be arriving Monday to offer assistance where needed.

 

Regular transit services for the Route 20 Flats bus will resume at 6:45 AM on Tuesday July 2, 2013.

 

6:15 PM               SAT JUN 29

Transit Service Update 
On Monday July 1, Medicine Hat Transit will be operating a shuttle bus in the Flats area for those residents who would like to attend the Canada Day celebrations. The shuttle bus will operate out of the main transit terminal every 30 minutes.

 

The bus will follow the regular Flats #20 route and pick up passengers at the existing transit bus stops. The hours of operation for the shuttle bus will be 7:30 AM – 11:30 PM.

 

Regular Transit services for the Route 20 Flats bus will resume at 6:45 AM on Tuesday July 2, 2013.


2:40 PM SAT JUN 29 Residents in all areas are welcome to go to the MESA truck parked across the street from the Police Station on Maple Ave to have their homes re-inspected if required. This is also to have gas and electric utilities reconnected.

2:02 PM SAT JUN 29 EOC Flood Update June 29, 2013  2 p.m. 
Here are the most recent numbers:
  • 1963 homes are cleared for occupancy 
  • 516 are not cleared for occupancy 
  • 468 we have not been able to gain access to 
  • That makes a total of 2947. 
  • The discrepancy between our original numbers of 3800 and this final number of 2947 is due to the fact that original numbers came from Geographical Information System (GIS) addressing which includes all assets such as bus shelters. 
1:54 PM SAT JUN 29

Here is what is happening in the Flats

Electric Utility reports they have 2 teams reconnecting electrical supply to a number of homes.
Three electric department management team members are on site as well as four meter connection technicians.

Gas Utility reports there are five crews in the field following inspectors, with the call truck available for other things. The gas command post is parked close to the MESA

Gas phone line open from 8 - 5 at least for today

The Gas shop parking lot will be barricaded on Sunday evening to deal with Canada Day traffic on Monday.

 

 6:25 PM  FRI JUN 28

EOC Flood Update June 28, 2013 6:10 p.m.
The South Saskatchewan River and all boat launches remain closed to the public until further notice.

 

Residents and vehicles are not allowed to enter Lions and Strathcona Parks.

 

The EOC continues to operate throughout the weekend in support of the Incident Command Post.

 
IXL Lift station is now operating.

 

Landfill continues to accept flood waste materials from affected residents and their contractors. At this time, no tipping fees are being charged for these loads.

 

This been a very productive day in the flood affected areas. An inspection sweep of all evacuated areas has been done and we estimate 95% of the homes and businesses in those areas have received their first inspection.
Teams will continue through the weekend to inspect homes and businesses that have had the required work done and are ready for occupancy re-inspections.

 

Re-inspections will be done by geographical area starting at 8:30 Saturday morning in the North and South Flats and inspection teams will work their way towards Central Flats. Please do not call the Flood Information line. If you have already registered for a re-inspection, please do not register again. If your home or business is ready for a re-inspection and you have not yet registered, go to the M.E.S.A. Command Post located across the street from the Police Station at 884 2nd Street SE and register at the information booth and then proceed to your home or business to wait for the inspection team.

 

The Emergency Operations Center would like to thank the residents in the flood affected areas for registering. The re-entry has been a complex and intense effort in collaboration with many departments of the City of Medicine Hat and would not have been accomplished without the co-operation of those that were affected by this disaster.

 

 5:35 PM  FRI JUN 28 Lions and Strathcona parks are closed.
Residents are asked to please obey signs and keep out of the area. 
  
 4:18 PM  FRI JUN 28 Beach Bound is Back Tomorrow  
Medicine Hat Transit in partnership with the Medicine Hat Rotary Club and the City of Medicine Hat Parks and Recreation department brings back Beach Bound – a free shuttle service to Echo Dale Regional Park.

Beach Bound will restart this weekend and run from the downtown Main Transit to a temporary bus stop located in the parking lot at Echo Dale. The shuttle will run between 10 a.m. and 6 p.m. Saturdays, Sundays and the Canada Day, Heritage Day and Labour Day holidays. The last bus from Echo Dale will leave at 5:30 p.m.

New this year will be the inclusion of the Gas City Campground as part of the route.

The Beach Bound shuttle service is free to all passengers.

 3:52 PM  FRI JUN 28

 EOC Update 1:30 pm Friday June 28, 2013
South Saskatchewan River 1400 cubic meters per second
All water restrictions have been lifted
2700 inspected, 1967 good to occupy, 419 work to be done, 274 we have not been able to access.
Today’s goal is to see all those residences and businesses that inspection teams have not seen yet.
We are asking people to stay away from the Second Street area of Luther and Riverside Manor.
Municipal Works is still checking to make sure major infrastructure is sound. All bridges have been inspected and declared safe. There are a number of pot holes and road repairs needed throughout flood affected areas that will be dealt with over the summer.

There is a link on our City web site to Provincial Disaster Relief web site. Please read it, there is important information there with regard to claims.
Flood Recovery Information Center at Medicine Hat College is the place to find out what to do now. It’s open 8 am to 8 pm, contact number 403-525-2661
On site:
Red Cross,
Salvation Army,
Alberta Health Services,
Alberta Works/Assured Income for the Severely Handicapped (AISH)
City of Medicine Hat Emergency Social Services

 

 2:19 PM  FRI JUN 28  Heald Pool will be open with regular hours starting tomorrow;
Ross Glen Towne Center Water Playground is now in operation; and
Saamis Rotary Park Water Playground is now in operation.

 9:44 AM  FRI JUN 28 Things to do to be ready for the Disaster Recovery Program
- Take photos of all damaged property; include interior and exterior views
- Keep samples of discarded carpet or other flooring
- Keep all detailed receipts for clean-up, repairs and replacement of damaged items
- Keep a record of all time spent on clean-up 
- Call your insurance company to report the loss.
Additional info can be found at:
http://alberta.ca/Extremerainfall.cfm

9:38 AM              FRI  JUN 28

Water Restriction Lifted

As of 8 a.m. Friday June 28, 2013, the water restriction for the City of Medicine Hat has been cancelled. This includes Dunmore, Veinerville, Seven Persons, Desert Blume, Westside Water Co-op, Greenvalley Water Co-op and Roytal Water Co-op. The City of Medicine Hat appreciates the understanding and cooperation of all our customers in reducing water use during this challenging period.

 

7:06 AM  FRI JUN 28 Washington Way now open for motor vehicle traffic  

7:15 PM THU JUN 27 Q&A DISASTER RECOVERY PROGRAM
Click here for frequently asked questions.

7:00 PM THU JUN 27 UPDATE: Minto Ave SE & part of Woodman Ave SE CLOSED
Below is the no-access map effective as of 7:00PM tonight. The areas marked in red are inaccessible due to significant flooding and damage. More information will be available tomorrow.

Click here for map.

6:45 PM THU JUN 27  UPDATE
Currently South Saskatchewan River is moving at 1500 cubic metres per second. 

The City of Medicine Hat is still in a State of Local Emergency.

There are 160 uninhabitable locations at this time, which is a 10 to 1 ratio of inspected buildings.

Gas, Electric, Fire, Municipal Works, Safety Codes Inspectors and many other departments worked hard today to clear the way for residents to get to their home or business in the rest of the flood affected areas. Inspection teams are working this evening to clear as many homes as possible today. Most residents are in their homes at this time.

Luther Manor and Parkside Manor are deemed uninhabitable, 100 people displaced.

Tomorrow in the flood affected areas, Environmental Utilities will be inspecting the sanitary system by checking in the manholes and flushing the pipes as necessary to remove any debris. They will also be inspecting the fire hydrants.

Carry Drive opens tomorrow at 7 am.

River Road and Parkview Drive remain closed.

BFI garbage bins are in Harlow and Flats.

4:15 PM THU JUN 27 UPDATE
Residents and business owners in the Kingsway Ave. area who are waiting an inspection are advised that inspections are still ongoing in that area.

Those people should wait at their property for an inspection team to arrive as the inspection teams are moving systematically through neighbourhoods. Hydro Vac trucks also continue to proceed through neighbourhoods.

We thank property owners in the Kingsway Ave. area for their continued patience during this challenging time.

3:15 PM THU JUN 27 City crews will be out flushing the sanitary sewer system in the flood affected areas starting today to remove any debris or silt in the system. Residents are reminded to follow all traffic controls and exercise caution when approaching crews at work.

2:45 PM THU JUN 27 UPDATE: Washington Way Area Re-Entry

Emergency Operations Centre
City of Medicine Hat

This is an important message for those with properties in the Washington Way area (see map) that has previously been unavailable for residents to enter their properties. 

Starting at 3 p.m. and until 8 p.m., property owners in that area will be transported in to the area by shuttle bus to have inspections begin. Residents are to meet at the main entrance at the college. The last shuttle will leave the Washington Way area at 8PM.

Luther and Parkside Manor have been inspected, and at this time have been deemed uninhabitable.


Do not bring vehicles into the Washington Way area. They will not be permitted and roads are still not open. Police Services will be in the area stopping any vehicular traffic into the Washington Way area. There is still much heavy machinery and damage in the area making the roadways unsafe.

Click here for map.

2:00 PM THU JUN 27 TO FLUSH OR NOT TO FLUSH: CLARIFICATION
There have been concerns and requests made for clarification on whether or not residents returning to their homes (cleared by inspection) are able to flush their toilets.

If you were told TODAY not to flush, do not flush.

If you were told BEFORE today not to flush, you should now be fine to flush.


The reason for this is that there are some residents who have returned to their homes today who are in an area with a lift station that is not yet operational.

All residents who have returned to their homes should remain diligent in monitoring for future sewage back-ups. Please report any problems to 403-525-2661. Thank you.

1:30 PM THU JUN 27 Crestwood Recreation Centre, Heights Pool and Hill pool are open and fully operational.

12:30 PM  THU JUN 27 UPDATE
Please note: Residents awaiting inspections are advised that if their property is deemed uninhabitable upon its initial inspection, they should stay at home to wait for the second larger inspection team to arrive and make a further assessment. If you cannot stay at home, then contact the Flood Information Line at 403-502-8900 and be placed on the re-inspection list.

This is the fastest way to:
1) Get a list of your property’s deficiencies identified
2) Get a Hydro-Vac truck as they go through your area

11:30 AM THU JUN 27 UPDATE
There are 18 state of local emergency areas in the Province.

Flow rate is 1700 cubic meters per second.

This continues to all about public safety – health threats linger from Alberta flooding – we are taking this very seriously.

75% of evacuated homes and businesses have been inspected and 90% of those are approved for occupation.
All areas are now open except the Washington Way area for businesses and residents. Please go to your home or business and wait for the inspection team. Teams are on the ground now. Please note you cannot operate or occupy until the premises are cleared by inspectors.

In Harlow and Riverside – if you are still waiting for an inspection, vac truck or re-inspection, please call the Flood Information line at 403-502-8900. Please note for a vac truck to be appropriate, you must have one to two inches of water.

Washington Way area (red on the map) still closed. Click here to view map.

Recovery Information Centre now open at Medicine Hat College daily 8 am to 8 pm, call 403-525-2661.

Parkview Drive, River Road continue to be closed.

Municipal Works continues to monitor and inspect our bridges to ensure they are safe for the public.

11:00 AM THU JUN 27 PARKS & RECREATION UPDATE
The following Parks and Recreation Facilities are open and fully operational:
  • Family Leisure Center
  • Hockey Hounds Recreation Center
  • Moose Recreation Center
  • Kinplex
  • Kin Coulee Park
  • Echo Dale Regional Park including the Swim Center
  • Gas City Campground
The following Parks and Recreation Facilities remain closed:
  • Heald Pool
  • Strathcona Pool
  • Strathcona Island Park including the boat launch
  • Lions Park
  • Athletic Park
  • The Arena
  • Police Point Park and Nature Center
  • Leisure Trails along the River
  • Leisure Trails along Seven Persons Creek upstream to Dunmore Road SE
  • Echo Dale Regional Park Boat Launch
  • Kiwanis River Park
10:45 AM THU JUN 27 OUTDOOR WATER RESTRICTION STILL IN EFFECT
City of Medicine Hat
Mandatory Water Restriction Order
Water Service Bylaw 2379

1. The following uses of water are specifically NOT allowed until further notice:
  • Watering of lawns, gardens, trees or shrubs with a sprinkler or irrigation system
  • Watering with a spring-loaded nozzle with automatic shut-off, connected to a hose
  • Washing down of outdoor surfaces like exterior building surfaces, sidewalks, driveways or walkways
  • Use of water for filling outdoor decorative features, fountains, swimming pools, wading pools or hot tubs
2. The following uses of water are permitted:
  • Household consumption/usage of water
  • Commercial car washes, commercial equipment washing
  • Watering of outdoor flower beds, gardens and shrubs with a hose or bucket
3. This order applies throughout the City of Medicine Hat and also includes the hamlets of Dunmore, Veinerville and Seven Persons as well as the Desert Blume subdivision, Westside Water Co-op, Greenvalley Water Co-op and Roytal Water Co-op

4. This order does not apply to the water of lawns that do not use City treated water (i.e. areas such as Connaught Golf Course, Medicine Hat Golf Course, Medicine Hat College, Kin Coulee Park, South Ridge Community Park, Echo Dale Regional Park, Connaught Linear Parks, City watering trucks

5. Violations of this order may lead to fines of up to $2,500 or the City shutting off water service, or both

6:00 AM  THU  JUN 27  Flood Recovery Information Centre 

The City of Medicine Hat will continue to provide support to evacuees from the flood zones. A Flood Recovery Information Centre is being set up to provide evacuees with a single point of entry for services they may require during the transition back into their own homes.

Flood Recovery Information Centre
Medicine Hat College (door left of main entrance)
Opening - Thursday, June 27, 2013
Hours of Operation: 8 am to 8 pm (0800 to 2000) daily
Contact Number: 403-525-2661

Services that will be available at the Flood Recovery Information Centre on Thursday, June 27th will include:
• Red Cross
• Salvation Army
• Alberta Health Services
• Alberta Works/Assured Income for the Severely Handicapped (AISH)
• Alberta Emergency Management Agency (AEMA)
• City of Medicine Hat - Emergency Social Services

Updated list of services will be communicated to evacuees as available.

The Flood Recovery Information Centre will continue to be the primary resource to evacuees who are in need of support.

7:43  PM            WED  JUN  26 Effective at 6:45 AM on Thursday June 27, 2013 regular Transit services will be restored to the Riverside area.

The Route 11 (Northwest Crescent Heights) bus will access Riverside via the Finley Bridge to Third Street NW.

The bus stop located at the corner of Second Street NW and Altawana Avenue will not be serviced due to the road closure on Parkview Drive. Transit customers who normally use the Second Street NW stop are asked to catch the bus in front of St Joseph’s Care Home on Third Street NW.

6:30 PM WED JUN 26

UPDATE
River is currently at 1790 cubic meters per second.

In the North Flats area, we are working towards having as many people back into their homes as fast as we safely can.

Due to excellent work by Municipal Works, a large area of North Flats is now open for our inspection strike teams. Residents are asked to go to their homes. Inspection Strike teams will come by this evening to complete an inspection. If there are problems that preclude occupancy, residents will be informed of what is needed and told to call the Flood Info line at 403.502.8900 for re-inspection once all safety conditions are met.

If after you have been cleared for occupancy, and you smell gas or sewer, please leave the premises and call the Flood Info Line.

BFI Garbage Bins are being placed throughout the Flats area.

We will begin to remove the cement berm at the power plant in the next day or so.

Water restrictions continue.

Minor issues with sidewalk and road repairs will be dealt with once the flood cleanup is done.

Industrial Ave will be open by 8 tonight.

Scholten Hill will remain closed.

Environmental Utilities still working on lift stations.

 

6:15 PM WED JUN 26 MOST OF NORTH FLATS EVACUATION AREA OPEN
Medicine Hat – Effective immediately the area North Flats as noted in the attached map is open.

If you are a resident, please return to your home, City inspectors will be there tonight or early tomorrow morning.

If you encounter problems with your home related to the flood, call the Flood Line at 403-502-8900

Click here to view map.

 4:30 PM  WED JUN 26

Landfill staff will have a form for addresses and signatures from residents or contractors. On the form, Landfill staff will record the weight dropped off.

No charge for residents self-hauling sandbags or personal flood related damaged goods.

No charge for contractors hauling on behalf of the residents sandbags or personal flood related damaged goods.

 

The timeframe is for the next two weeks. 

 

1:30 PM WED JUN 26

UPDATES

  • BFI bins (garbage dumpsters) are now being distributed in all inspected, flood-effected areas. These are for flood damaged property, except fridges and freezers.
  • Do NOT pump water from your home to the street. Vac trucks are in effected areas and working as directed by City staff. Alternatively, you can hire a vac truck independently. Remember, track your costs and save all receipts for your personal records.
  • The following are now open: Echo Dale Regional Park, Kin Coulee Park and trails west of Dunmore Rd. through Kin Coulee Park to Saamis Archeological Site and up Ajax Coulee. All other trails along River and Seven Persons Creek are closed.
  • Outdoor water restriction is still in place. Also, please stay away from river banks and flood effected trails. 
NOON WED JUN 26 UPDATE
Public safety continues to be number one priority.

This massive coordination and communications effort s designed to ensure that local traffic does not impede our efforts. Inspections are taking place in areas with heavy duty equipment being used by municipal works.

River is 2000 cubic metres per second – we still have a way to go before flood areas are clear- minimum 48 hours. Our next milestone will be 1300 c m s.

Approx. 900 homes inspected.

Currently working North Flats - 6 teams working including Alberta Health Service, Gas, Electric and Building as well as Fire Safety Codes officers and police officers.

We are working as effectively and efficiently as we can, but safety still has to come first for both residents and our staff.

Work stopped last night in the Kingsway area due to a review of the inspections which indicated the health hazard of raw sewage and other potential contaminants in basements. Balmoral Lift station is on line, but water levels have to recede before IXL lift station can be operational. We anticipate a minimum of 48 hours.

If you are given occupancy approval, you can live in the home.

If you are not given occupancy approval, you can work on the home but you cannot live there until re-inspected and approved for occupancy. Ensure you are aware of the issues to be addressed and the related safety considerations.

You are responsible as a home owner or resident to ensure your own personal safety.

11:45 AM WED JUN 26

UPDATE
Those who have had their properties inspected and are now back in their homes and businesses must be diligent in regard to their own health and wellness.

If after re-entry, you have a raw sewage incident in your home, call 403.502.8900 to get back on the re-inspection list. Someone will call you to confirm. Find alternative accommodation immediately, the Evacuation Centre at Medicine Hat College is still open to evacuees.

It is important to regularly check your basement for any of the following issues:
• Bad odour
• Dampness or water damage
• Mould growth
• The presence of sewage or debris

If any of the above issues are noted, occupants must act to clean and sanitize their property to help prevent the development of a health issue. The Alberta Health Services information package given to residents contains detailed information related to:

• Cleaning the house after a flood
• Preventing mould growth after a flood

That information is also available at https://myhealth.alberta.ca/ .

If you find any serious or growing issues, please contact the Flood Information Line at 403-502-8900.

We recommend that all properties that were in the evacuation zone have their basements cleaned as a precautionary measure.

 

10:30 AM WED JUN 26  CLARIFICATIONS ON OCCUPANCY TERMS 
If you are given occupancy approval, you can live in the home.

If you are not given occupancy approval, you can work on the home but you cannot live there until re-inspected and approved for occupancy. Ensure you are aware of the issues to be addressed and the related safety considerations.

You are responsible as a home owner or resident to ensure your own personal safety.
10:15 AM WED JUN 26

Residents will NOT be charged tipping fees for the disposal of flood damaged goods including, sand bags, at the City’s Landfill.

 

10:00 AM WED JUN 26

Remaining Kingsway Ave inspections were halted this morning due to significant sewer back-up found. These issues need to be addressed immediately as they pose sizable health risks. Work crews are working on it now.

 

7:15 AM WED JUN 26 REVISION - REMAINING KINGSWAY SECTION WILL NOT BE INSPECTED TODAY
The remaining properties in the Kingsway section will not be inspected today due to problems found in the area. These issues require more detailed inspections in the coming days. Please stay tuned, we will keep you posted.

12:00 AM WED JUN 26  MAP OF AREAS TO BEGIN INSPECTIONS SHORTLY
Click here for the map of the areas included in the portion of the Flats that will have inspections start Wednesday morning at 8 a.m. Those whose properties are on the map are to meet in the parking lot across the street from the police station at 8 a.m. Residents in the Kingsway section whose inpsections were not completed last night are also to meet at 8 a.m. at the police station.

4:30 PM TUE JUN 25 MAP OF  KINGSWAY AVE. INSPECTIONS
Click here for the map of the areas included in the Kingsway Avenue inspections that will be starting soon. More details to come.

  TUE JUN 25 Kin Coulee Park and Echo Dale Regional Park are now open.

3:50 PM TUE JUN 25 CITY SERVERS AND WEBSITE ARE BACK UP
www.medicinehat.ca is now available.

Please bare with us while we update it with current information. E-mail notifications will commence momentarily.

3:00PM TUE JUN 25 ALBERTA HEALTH SERVICES FLOOD INFORMATION
Please visit the following links for helpful information on after-flood resources.

Flood Updates & Resources
3:00 PM TUE JUN 25 UPDATE
City of Medicine Hat has established a Riverside re-entry plan for evacuees starting at 2:30 p.m. today.

The evacuation areas have been broken down into several geographical areas.

When your area is scheduled, an Inspection Center will be announced.

Residents are asked to meet at the appointed location with house keys and identification to receive the written instructions needed to access the inspection area.

You will then wait in front of your home for an inspection team. After the inspection, homes will be either cleared or not cleared for occupancy.

Riverside will be inspected beginning at 2:30 p.m. today. Residents of Riverside are to meet at the Riverside School at 201 2 St NW for instruction at 2:30 p.m.

Residents are not to go to their homes prior to receiving printed instructions from City personnel at Riverside School.

Kingsway Ave will be the next area inspected. A time and inspection center location will be announced as soon as possible.Additional areas will be announced shortly.

12:45 PM SUN JUN 23 

CITY OF MEDICINE HAT WEBSITE TO GO DOWN
As of 1:00 PM, the City of Medicine Hat is losing access to servers until further notice, including the website server. Therefore www.mediciehat.ca will be down. However we will continue to update you on Facebook and Twitter.


Click here to visit us on Facebook.

Click here to visit us on Twitter.

12:45 PM SUN JUN 23 

CITY OF MEDICINE HAT WEBSITE TO GO DOWN
As of 1:00 PM, the City of Medicine Hat is losing access to servers until further notice, including the website server. Therefore www.mediciehat.ca will be down. However we will continue to update you on Facebook and Twitter.


Click here to visit us on Facebook.

Click here to visit us on Twitter.

10:45 AM SUN JUN 23 At the request of Emergency Management for the City of Medicine Hat, Land Forces Western Area has been requested to deploy the following Canadian Armed Forces (CAF) capabilities:

  • Up to 300 soldiers to fill sandbags and construct two berms in the River Flats area
  • Generators and pumps

CAF has confirmed that the 3 Princess Patricia’s Canadian Light Infantry Task Force will deploy to Medicine Hat. The deployment will include engineer support. Advance staff has linked with the City and are confirming requirements.

Base Public Affairs Officer
CFB Suffield
Office: 403-544-4405
Cell: 403-502-4042

10:45 AM SUN JUN 23 KIN COULEE PARK & ECHO DALE PARK CLOSED
Residents are advised that Kin Coulee Park is now closed to the public. Echo Dale Park is also closed and all trails adjacent to rivers and creeks are closed.

10:15 AM SUN JUN 23 TRANSIT SERVICES ROUTE UPDATES
As of 10:30 am on Sunday, June 23, 2013:

Crescent Heights Routes will run within Crescent Heights only (Routes 10 and 11). The temporary transfer terminal for Crescent Heights passengers will be located at the Family Leisure Centre (main entrance). Passengers needing to travel to the South side of the river will be shuttled to the Main Transit Terminal or the Medicine Hat Mall Terminal for connections to existing Regular Transit Routes. These services will continue to operate as long as possible.

Delays in operating schedules can be expected. Your understanding and cooperation is appreciated.

As of Saturday, June 22, 2013, Transit Services provided to the Evacuated Areas (Flats and Riverside) have been discontinued until further notice.

Further updates will be provided as changing conditions become known.

9:00 AM SUN JUN 23  FLOOD UPDATE
Bridge closures include Scholten Hill and Industrial Avenue.

The Maple Ave. Bridge and Findlay Bridge will both be closed to the public as of 10:30 a.m. This includes both vehicular and pedestrian traffic.

There is a reasonable possibility the TransCanada Highway Bridge will be closed at some point over the next 24 hours. We will do our best to provide 1-2 hours of notice before this occurs.

If the TransCanada Highway Bridge were to be closed, the City would be divided between north and south. All agencies and supporting departments are employing crews on both sides of the river to prepare for that possibility.

Priorities over the next few hours are to continue supporting the construction of berms in vulnerable areas and to support traffic and bridge initiatives.

The outdoor water restriction remains in place and includes Medicine Hat, Redcliff, Dunmore, Seven Persons, Veinerville, Desert Blume and the Westside Water Co-op. Bylaw will be enforcing the water restriction.

Residents are advised to remain away from bridges, waterways, banks and evacuated areas for their own safety. Rescue from the river may not be possible.

The Urgent Care Centre in Crescent Heights will be operational from 9 a.m. to 9 p.m. The Urgent Care Centre at the Medicine Hat College will be open 24 hours a day.

No further volunteers are required at this time. Potential volunteers are asked to await further instructions.

Echo Dale Park is closed. Kin Coulee Park is expected to be closed in the coming hours. All trails adjacent to rivers and creeks are closed.

9:30 PM SAT JUN 22 

MEDICINE HAT EMERGENCY MANAGEMENT SECURITY PLAN
Under a state of local emergency, Section 19 of the Emergency Management Act, provides authority to prohibit pedestrian and vehicular traffic from any area of Alberta.

Therefore, in an effort to provide the best protection for homes that have been evacuated, the entire area east of Maple Avenue SE from the Maple Avenue bridge to Allowance Avenue SE, up to and including Day Street SE will no longer be accessible.

Police Services continue to patrol this area and emergency services personnel may direct and/or remove vehicular or pedestrian traffic found in the area.

Any person who interferes with, or obstructs any person carrying out this order, is liable to the penalties thereunder in section 17 of the Emergency Management Act of Alberta.

 

7:30 PM SAT JUN 22  ROAD CLOSURES
The City of Medicine Hat has closed the entire Highway 41 Industrial Ave corridor. Though Maple Ave will remain open, all access streets east of Maple Ave from First Street to the Allowance Ave overpass will be closed. Industrial Ave up to and including Porter’s Hill will also be closed.

City crews and volunteers will continue to work throughout the night constructing levies and berms as well as sandbagging in an effort to minimize the impact of the coming flood waters in the River Flats and nearby low lying areas.
6:00 PM SAT JUN 22

SECOND URGENT CARE OPENS AT MEDICINE HAT COLLEGE
Click here to read Alberta Health Services' news release.

 

6:00 PM SAT JUN 22

TEMPORARY URGENT CARE AVAILABLE IN CRECENT HEIGHTS

Click here to read Alberta Health Services' news release.

 

12:45 PM SAT JUN 22  EVACUATION REGISTRATION LAND LINE IS 403.525.2665
Medicine Hat - The Canadian Red Cross has established a land line for any residents wishing to register that they have evacuated their property.

If you have evacuated your property and have found accommodations with family or friends, please call 403.525.2665 to register.

This alternate line has been established so that residents are not required to physically visit the Evacuation Centre, which is currently operating for those who require assistance or do not have a place to go.
 10:30 AM SAT JUN 22 

FLOOD UPDATE NEWS RELEASE
New numbers: Peak will be Monday a.m. The report has Saturday at 6 p.m. - 2000 cubic meters per second and Sunday 3 a.m. 3800 and Monday am from 5100 to 6000 c/m/s.

Safety and critical infrastructure remain the focus of efforts by Duty Directors. Excellent progress in being made in these areas.

There will be road closures. Bridges are subject to closures. Updates will be issued as they become available.

 

Evacuation notices have been delivered. Medicine Hat Transit is assisting in moving people to the Evacuation Centre at the Medicine Hat College. Red Cross is also on site. If you have received an evacuation order, you must leave now. Prepare for power outages and loss of sanitary services. If you do not evacuate, Emergency Services may not be able to assist you.

Gas will be turned off in homes and businesses in the evacuation area by 2 p.m. Saturday.

Bylaw will continue to enforce the outdoor mandatory water restriction. Very important that people follow the law, there are penalties for people who do not obey this restriction.

Three lift stations have been shut down.

Redcliff RCMP has issued a boating ban effective immediately for the South Saskatchewan River. This ban includes all motorized and non-motorized watercraft including flotation devices. There is dangerous debris in the river. The RCMP also request that the public stay away from the river for their own safety and to make way for emergency response and other critical resources.

Residents are urged to stay away from the evacuation zone and surrounding areas so emergency personnel will be able to access the area quickly and safely.

 7:30 AM SAT JUN 22 

The Beach Bound Bus has been cancelled for the weekend due to the pending flooding situation in Medicine Hat. This includes service to Echo Dale, downtown and Gas City Campground.

 

 10:30 PM  FRI JUN 21

Residents are advised that the Volunteer Centre has reached its capacity for volunteers. With about 1,000 active volunteers to this point, there is no further capacity to accommodate more volunteers at this time. Those wishing to volunteer are asked to remain at home and await further instructions should more volunteers be required at a later time.

 

The City wishes to thank all of those who have volunteered their time or have sought to volunteer.

 

 9:30 PM  FRI JUN 21   Safety and critical infrastructure remain the focus of efforts by Duty Directors.

Barriers have been and continue to be installed around City facilities.
On Saturday, it is expected that Finlay Bridge will close and Maple Ave Bridge may close. Additional bridges that may be closed include Day Street, both Industrial Ave bridges, Porcelain Ave, Scholten Hill, Dunmore Road, College Ave and P&H. There will also be road closures.
Evacuation notices continue to be delivered throughout the evening, and Medicine Hat Transit is assisting in moving people to the Evacuation Centre at the Medicine Hat College. Red Cross is also on site.

Gas will be turned off in homes and businesses in the evacuation area by 2 p.m. Saturday.

Bylaw will enforce the outdoor mandatory water restriction.
One lift station has been shut down.

Canadian Fertilizers will go thru a controlled shut down that will be complete by noon Saturday. Residents may notice some flaring of natural gas which is part of the process.

Residents are urged to stay away from the evacuation zone and surrounding areas so emergency personnel will be able to access the area quickly and safely. 
 
 7 P.M. FRI JUN 21 Due to Alberta Environment’s most recent report that the river flow increase has slowed slightly, but will still arrive in Medicine Hat later Saturday evening, the mandatory evacuation orders have been revised to state the objective is to have residents relocated by 10 a.m. Saturday June 22.
 5:30 PM  FRI JUN 21 PARK & FACILITY CLOSURES 
We are closing or have closed the following:

Parks closures including:
Police Point Park and Nature Centre
Strathcona Island Park
Kiwanis River Park

Continue to monitor Kin Coulee Park and Echo Dale Regional Park

Parks Facilities and all Washrooms closed including:
Strathcona Island Park water Playground and washroom
Lions Park Ball diamond washroom and kitchen shelter
Kiwanis River Park washroom
Saamis Rotary Park water Playground and washroom
Central Park water Playground and washroom
South Ridge community Park washroom
Ross Glen water Playground and washroom
Police Point West Washroom

Moose Ball complex and FLC ball complex washrooms will be available until further notice

Closing all Trails including:
Echo Dale Shale Trail adjacent to the River
Kiwanis River Park Trail
Devonian Trail to Strathcona Island
Seven Persons Creek Trail from south end of Strathcona Island Park to Dunmore Rd thru to College Ave SE
Kin Coulee Tunnel under Trans Canada Highway
Saamis Archeological Site Trail and trail up to Southwest Dr
NW Riverside Trail from Trans Canada Highway to 5 Ave NW
Altawana Ave NE Trail along north side of the river to CPR bridge
Parkview Close NE trail to Police Point Park
All Trails in Police Point Park
All Trails in Strathcona Island Park

Pools and Arenas closed including
Strathcona Pool in Lions Park
Heald Pool in Riverside
Arena

Moose, Heights and Family Leisure Centre Pools will remain open
Echo Dale Swim centre will remain open until further notice

Boat Launches closed
Echo dale Regional Park Boat Launch
Strathcona island Park Boat Launch 
 
3:30 PM FRI JUN 21 

UPDATE
A Local State of Emergency was declared in Medicine Hat as of 1 p.m. today. The Emergency Operations Centre is operational. According to Environment water flows on the South Saskatchewan are expected to crest between 6:00 p.m. and 8:00 p.m. tomorrow, June 22, 2013.

The primary focus is on the protection of life, therefore the primary objectives are to protect water and power supplies, mandatory evacuations of vulnerable areas and the protection of critical services and infrastructure.

Residents in low lying areas need to prepare and plan for evacuation. Residents in the Flats (from 2nd Street to Spencer Street and from Kingsway Avenue to Iron Avenue) as well as homes along the river including Harris Street SW, and 1st Street NE (from Division Avenue to Parkview Close) should start preparing for evacuation. The mandatory evacuation zone is anticipated to include approximately 3,800 homes and 10,000 residents.

An evacuation reception centre and volunteer coordination centre have been established at the Medicine Hat College. Mandatory evacuation notices will delivered door to door, starting at 3 p.m. today. Power will be disconnected to the affected areas as late as possible. Bus transportation to the evacuation centre will be provided as required. It is our objective to have all residents in the affected areas relocated as of 10:00 p.m.

Due to the anticipated water levels, sandbagging is likely not to be effective; therefore there will be no sandbagging of homes and businesses. A berm is being constructed around the electric generation and water treatment facilities. Large sandbags may be prepared around some critical City infrastructure.

To protect the water supply, water restrictions are in place. Residents of Medicine Hat, Redcliff, Cypress County, Dunmore, Veinerville, and Desert Blume are asked to limit water use to essential needs. No lawn maintenance at this time. Click here for details.

There is a likelihood of road and bridge closures. Municipal Works is currently assessing which roads and bridges will be affected and is preparing a traffic accommodation plan. A notification of which roads and bridges will be affected and when they will be affected will be provided once known. If required, essential services will be stationed on both sides of the South Saskatchewan River as required.

Affected parks, trails and recreational facilities will be closed immediately. Residents are asked to stay away from river and creek banks.

 

3:30 PM FRI JUN 21

MANDATORY OUTDOOR WATER RESTRICTION NOTIFICATION
The Environmental Utilities Department has implemented an outdoor mandatory water restriction due to the impending flood. The restrictions come into effect immediately and are anticipated to last until further notice.

This order applies throughout the City of Medicine Hat and also includes the Hamlets of Dunmore, Veinerville and Seven Persons as well as the Desert Blume Subdivision, West Side Water Coop, Greenvalley Water Coop and Royal Water Coop.

The City of Medicine Hat is directing residents to observe all outdoor watering restrictions under Section 7 of Bylaw #2370, the Water Service Bylaw.

1. The following uses of water are specifically NOT allowed:

  • Water lawns, gardens, trees or shrubs with a sprinkler or irrigation system.
  • Water with a spring-loaded nozzle with automatic shut-off, connected to a hose.
  • Water with an outdoor hose.
  • Wash down outdoor surfaces like exterior building surfaces, sidewalks, driveways or walkways. This would also include cars, trucks, boats, and RV’s.
  • Use water for filling outdoor decorative features, fountains, swimming pools, wading pools, or hot tubs.

2. The following uses of water are permitted:

  • Household consumption/usage of water is allowed.

Violations may lead to fines up to $2500 or the City shutting off water service, or both.

For further information, please contact:

General Manager, Environmental Utilities
City of Medicine Hat
(403) 529-8176

 

2:10 PM FRI JUN 21  FLOOD INFORMATION LINE EXPERIENCING ISSUES
Flood Information Hotline has been experiencing some issues regarding voicemail and they are currently correcting that; be advised that due to the sheer volume of calls you may not be able to get through to an operator immediately.
2:05 PM FRI JUNE 21  VOLUNTEER CENTRE
Volunteer Centre located at the Medicine Hat College is open as of 2 PM. Their phone # is 403.525.2661. Further details and updates around flood potential is expected about 2:30 PM.
12:45 PM FRI JUN 21 

SAND BAGS WILL NOT BE DEPLOYED AT THIS TIME
Medicine Hat – No sandbags will be distributed at this time.

Once we know where they make the most sense to be deployed, that will be the next step.

Continue to watch for updates on the City of Medicine Hat Facebook and Twitter pages as well the City of Medicine Hat website at www.medicinehat.ca.

You can also sign up for the RSS feeds and email notification to receive updates to your email inbox by searching on the website.

The Flood Information Hotline is now activated at 403.502.8900. Volunteer and Evacuation Centres will be activated at 1 pm.

 

11:00 AM FRI JUN 21 RIVER EXPECTED TO FLOOD
Medicine Hat – The Emergency Operations Centre has been activated as the City of Medicine Hat prepares for record flood levels. Alberta Environment has advised of this morning that the expected flow of the South Saskatchewan River will reach 6,000 cubic meters per second by 6 p.m. Saturday June 22, 2013. This is 600 c/m/s higher than 1995.

Protection of life and the safety of residents is the number one priority. A Local State of Emergency will be declared as of 1 p.m. today.

There will be flooding in low lying areas, road closures will occur and a strong possibility exists for water flowing over some bridges. Details of affected areas will be provided as soon as possible.

Sandbags and tiger dams are currently being strategically located by city crews who are preparing for this event and focusing on protecting critical infrastructure.

Evacuations and Reception Centres will be established at some point today. Notification to the public will be provided. The Flood information line 403-502-8900 will be active by noon.

Already there has been an outpouring of support from the community to assist. A volunteer coordination centre will be established shortly and information will be provided. A phone number will be established by noon today.
9:00 AM FRI JUN 21

UPDATES TO POSSIBLE FLOOD CONDITIONS
Medicine Hat – City of Medicine Hat Emergency Services advises residents that their personnel will be meeting at 9 a.m. to discuss updates from Alberta Environment as the Medicine Hat Emergency Operations Centre has now been activated.

They will advise the public of possible flood conditions and any further action required such as sandbagging efforts at that time. Expect an updated report around 10:00 to 10:30 a.m.

Please continue to monitor social media and the City’s website for details as they unfold.

- 30 -

For further information, please contact:

Brandy Calvert
Communications Officer, Municipal
Corporate Communications
City of Medicine Hat
403-502-6103

Ron Robinson
Director of Emergency Management
City of Medicine Hat
403.502.6962

4:45 PM THU JUN 20 CITY HALL PARKADE CLOSED FRIDAY JUNE 20
Due to anticipated increased water levels in the river, City Hall parkade will not be available Friday June 20, 2013.

All vehicles (including Fleet and personal vehicles) will need to be removed from the Parkade prior to 9 a.m. Friday morning.

Parking will be available at:

• 3rd Level Transit Parkade (City Hall Parking Pass will be accepted)
• Arena Parking Lot (between the YMCA & Arena front entrance)
• 2nd St. SE across from the Remand Centre & Curling Rink

To help reduce the parking burden downtown, please explore alternative ways to work on Friday – car pool, catch a ride, or take the bus.
2:00 PM THU JUN 20  HIGH WATER LEVELS EXPECTED
Increased flows in the South Saskatchewan River, along with water being released from the Oldman River Dam have resulted in the activation of the Medicine Hat Emergency Operations Centre at 9 a.m. Friday June 21, 2013.

Alberta Environment has confirmed at minimum, the South Saskatchewan River will rise from its current flow of 400 cubic meters per second to 3800 cubic meters per second or more within the next 48 hours. Alberta Environment is running an additional flow model designed to include the 50-80 mm of precipitation expected over the next 24-48 hrs.

Water levels will approach the 2005 levels by Saturday morning.

Preparations are underway, and Duty Directors are currently in planning session.
Last updated: 2/27/2017 5:42:45 PM